Ford - Chennai

Experience - 6 to 12

Key Skills - Performance tuning, Automation, Architecture, Coding, Technical leadership, Javascript, Incident management, Monitoring, SQL, Capacity planning.,

Birlasoft - Noida

Experience - 5 to 7

Key Skills - Organizational Change Management (OCM), ADKAR, PROSCI, Change Impact Analysis, Stakeholder Management, Change Agent Network, Communication Planning, Role-based Training, SDLC, Agile, Waterfall, Problem-Solving, Analytical Skills, Decision-Making, Team Leadership, Influence & Collaboration.,

Wipro - Pune

Experience - 5 to 8

Key Skills - Team Performance Management, Process Monitoring, SLA Management, Technical Troubleshooting, Escalation Handling, Client Query Resolution, Performance Dashboard Review, Documentation & Reporting, Call Log Analysis, Compliance Monitoring, Product Knowledge Development, Customer Service, Problem Solving, Communication Skills, Training & Mentoring, Technical Capability Building, Process Guidance, Root Cause Analysis, Alternative Solutions Offering, Follow-up & Feedback Handling, Operational Excellence, Knowledge Base Creation, User Support, Professional Etiquette, Decision Making, Time Management, Stakeholder Coordination.,

HCL Technologies Ltd - Pune

Experience - 0 to 2

Key Skills - ERS, 3DEXPERIENCE, ENOVIA Engineering Central,

ITC Infotech India Ltd - Bangalore

Experience - 0 to 1

Key Skills - Microsoft Dynamics CRM (D365 Online / on-premise), CRM extensions, Plugins, Custom Workflows, Custom web applications, C# / ASP.NET, SQL Server / SSRS, JavaScript / jQuery / AJAX, LINQ (optional/plus), REST / SOAP services, SDK (Dynamics CRM), Web Services.,

Wipro - Chennai

Experience - 5 to 8

Key Skills - Process Delivery, Technical Support, Troubleshooting, Escalation Management, SLA Compliance, Performance Monitoring, Customer Service, Product Support, Process Improvement, Training & Mentoring, Team Leadership, Communication Skills, Call/Email Handling, Documentation, Root Cause Analysis ,